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Want to be part of the team? Borealis is committed to making new discoveries – and that includes finding pioneering members to join our team.

Application Support Engineer (m/f)

  • Location: Flexible
  • Type: Permanent
  • Application Deadline: 30/06/2018
  • Hours: Full-time

Apply now

We are expanding our team with a Application Support Engineer. After a suitable training and induction period you will have the responsibility for technically maintaining and installing Borealis’s solutions at a defined customer base in the product area of Consumer Packaging. In this role you will be the main support for application development projects within Flexible packaging and be the manager of the Technical Toolbox supporting colleagues and maximising efficiency of the Flexible Packaging group.

Your contribution and responsibility:

  • You detect and develop customer solutions for the identified needs through product and by processing and application knowledge. You analyse, investigate customer complaints, and propose measures to resolve and avoid problems.
  • You assure availability of needed documentation (product information, product liability & compliance, analysis & quality data, etc.) and provide E-technical support via Sales Managers. Furthermore you develop and maintain the technical tool box for the Flexible Packaging group
  • You support value creation by seeking new business opportunities for existing products, by communicating technical benefits of these opportunities to the customer and internally and by positioning Borealis application and processing benefits against competition.
  • You actively contribute to innovation process in Flexible packaging from needs identification to implementation positioning the value of the solution to the customer.
  • You provide technical application support and documentation to sales, marketing, R&D, production and others and you pro-actively identify IPR opportunities (patents and infringements)

Skills, Experience and Knowledge:

  • Academic technical degree or equivalent through experience, 1 to 3 years working experience in related areas is a plus
  • Fluency in English, German skills is a plus but required if located in Austria.
  • Potential to build, maintain and influence value chain network and to identify, capture and measure value opportunities
  • Analytical thinking, Reliability as well as customer orientation and commercial awareness
  • Pro-active team player and network building person with good communication skills in person and by phone/e-mail
  • Willingness to travel within Europe

Other information :

This role reports to the Manager of the Application Development and Technical Service team within Consumer Products. 

Preferred location is Linz (Austria) but can also be located in our Borealis locations; Schwechat (Austria), Beringen (Belgium) or Porvoo (Finland).

For more detailed information on the job please contact Russell Tew – Manager of the Application Development and Technical Service team within Consumer Products, phone +32 470 887 932. If you are interested in this role and meet most of the above profile criteria, please apply via the online tool and add your CV.

We look forward to receiving your application!

Apply now

Contacts

+43 6981 5011
Bettina Farthofer