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We go beyond boundaries.

Want to be part of the team in our Melamine and Fertilizer Business? Borealis is committed to making new discoveries – and that includes finding pioneering members to join our team.

Bilingual (EN & FR) Customer Service & Supply Chain Specialist (m/f), Budapest, Hungary

  • Location: Hungary, Budapest
  • Type: Permanent
  • Application Deadline: 05/08/2021
  • Hours: Full-time

Apply now

Looking for a challenging role where you can grow and develop your skills?

Would you like to work in a people-focused company with a collaborative and supportive company culture?

Borealis is a global, international company in the chemical industry, having almost 7000 employees worldwide.

The core market of our Base Chemicals business unit is Europe and besides Fertilizer and Melamine, we have Technical Nitrogen (TEN) sub-business where we are looking for our new team member now. These three product groups are connected by the aim to utilize every substance of the production, thus to minimize emission and waste.

Our Hungarian head office is located in Budapest (Corvin-negyed) with 70+ employees mainly focusing for customer service support with an international scope, covering almost all our markets in Europe, so here you can join a truly multinational environment.

What this role offers to you:

The role of Customer Service & Supply Chain Specialist (SC&SC Specialist) in TEN is much more than a typical CSR job. Here you will join a team of high-fliers where you will never get bored.

As a primary link to our customers, our CS&SC Specialist coordinates the Order To Cash (OTC) process and ensures the logistic execution to customers, while managing the stock replenishment process and relevant warehouse activities in SAP.

This means you will be the first point of contact for our B2B customers, and ensure they will get our products in time. However, this is real life: you have to be comfortable with constant changes as something is always happening: the factory is down, the roads are icy, a component is missing, etc. Therefore, just like a spider, imagine yourself in the middle of the web owning and spreading all the information on customer orders. This role requires constant communication with our customers, sales managers, internal stakeholders in order to find the best solution (often within a few hours) for unexpected but everyday situations. Stress resistance and finding the common voice with others are crucial for this role.

On the other hand, if you like this kind of vibration, this role will definitely allow you to develop and grow in the field of customer service and supply chain - much higher than you think.

The choice is yours, we are happy to receive your application!

What Borealis offers to you:

  • Work-life balance, weekly one day working from home opportunity after the on-boarding period (usually 6 months)
  • Competitive compensation package, including bonus, cafeteria and medical insurance
  • Excellent job location and office environment: state-of-the-art office at Corvin-negyed, next to the shopping centre
  • Opportunities to advance within the company across all Borealis locations and roles
  • Challenging role: complex range of tasks covering end-to-end process
  • Diverse, international team of 70+ employees in our Budapest office allows us to work in a friendly and human-scale environment with all the advantages of a company with international background

What is required from you:

  • College/university degree
  • Close to native level of French and strong knowledge of English language
  • German or other European languages are very much appreciated
  • At least 2 years of relevant commercial, logistics or customer service experience
  • Strong SAP knowledge appreciated
  • Excellent communication skills
  • Team spirit and solution oriented mind-set
  • Ability to prioritize work independently

Required language levels:

  • French – close native AND
  • English – higher advanced/fit for negotiation
  • German or other European languages are very much appreciated

Office location:

Budapest, Corvin-negyed

Apply now