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Want to be part of the team? Borealis is committed to making new discoveries – and that includes finding pioneering members to join our team.

Customer Service Representative Export

  • Location: Belgium, Mechelen
  • Type: Temporary
  • Application Deadline: 21/11/2018
  • Hours: Full-time

Apply now

For our Borealis’ Polyolefins customer service team in Mechelen, we are looking for a communicative Customer Service Representative for its Export business!

Reasons to become part of our team

We offer a 1-year assignment that could be your door opener for a career in Borealis, a leading provider of innovative solutions in the fields of polyolefins, base chemicals and fertilizers. You will become part of a company that values an open culture, welcomes initiative and encourages engagement.

Your tasks

Do you have a passion for helping out customers in various industries? Are you a team player, problem solver and do you feel empowered by managing your own customer service desk? As a Customer Service Representative, these will be your main tasks:

  • You interact with customers on a daily basis in order to address customer’s supply and service needs.
  • You are the first contact for issues, defects and complaints. You respond on an accurate way to any customer requests.
  • You are responsible for order creation, delivery creation, transport booking in co-operation with your forwarders, invoicing applicable export- and import activities and follow up of payment behaviour of the customer.
  • You capture customer insights and stay closely aligned with Sales and other internal and external stakeholders.
  • You contribute to continuous improvements to our systems, processes and to specific customer related supply chain issues.

Your profile

Do you strive to get the best results, have a customer focus and enjoy building relationships with customers? So does our customer service team! If you have experience in Customer Service, Export or Import or you are a young graduate with an educational background in Maritime logistics, then we would be delighted for you to join us. We also appreciate a basic knowledge of finance, SAP, Excel and remote communication tools. Furthermore, you have great communication skills in English and Dutch. An additional language is an advantage (French, Spanish, Italian). Good time management, stress resilience and attention to detail will help you to become a successful Customer Service Representative.

Discover Borealis

Borealis is a leading provider of innovative solutions in the fields of polyolefins, base chemicals and fertilizers With 6,600 employees operating in over 120 countries we are a truly global company and accomplish outstanding results year by year. We do so by trusting in the potential of our employees and their ability to achieve the inconceivable together. If you want to learn more about us visit www.borealisgroup.com

Are you ready to go beyond boundaries together with us?

If you feel enthusiastic to join Borealis after reading this, we are equally excited to meet you. Please apply online and upload your CV and cover letter.

 

 

Apply now

Contacts

+32 472 46 62 03
Karolien Vercauteren