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We go beyond boundaries.
Together.

Want to be part of the team in our Melamine and Fertilizer Business? Borealis is committed to making new discoveries – and that includes finding pioneering members to join our team.

French and English speaking bilingual Customer Service Representative (m/f)

  • Location: Hungary, Budapest
  • Type: Permanent
  • Application Deadline: 31/03/2021
  • Hours: Full-time

Apply now

Looking for a challenging role where you can grow and develop your skills?

Would you like to work in a people-focused company with a collaborative and supportive company culture?

Borealis is one of the world’s leading providers of advanced and circular polyolefin solutions and a European market leader in base chemicals, fertilizers and the mechanical recycling of plastics. We leverage our polymers expertise and decades of experience to offer value adding, innovative and circular material solutions for key industries. In re-inventing for more sustainable living, we build on our commitment to safety, our people and excellence as we accelerate the transformation to a circular economy and expand our geographical footprint.

With head offices in Vienna, Austria, Borealis employs 6,900 employees and operates in over 120 countries.

In our Fertilizer business, we provide sustainable crop nutrition and environmental solutions, which are essential for the growing world population. We are the trusted partner to our customers in agriculture and industry. We strive for excellence in all we do to benefit our stakeholders.

 

What this role offers to you:

The TEN (Technical Nitrogen) Customer Service Representative and Supply Chain coordinator (CSR) role is not a typical order management role. It requires adaptions to dynamism of the business in order to deliver as promised or as possible.

If you enjoy bringing solutions and being in the centre of the actions, here you can join a team of high-fliers where you will never get bored.

This position is a primary link to our customers where our CSR coordinates the Order To Cash (OTC) process and ensures the logistic execution of customers’ orders. It means you will be the first point of contact for our B2B customers and our hauliers, ensuring that customers will get our products in time. If you feel comfortable with changes and be the engine to make the business happen – join us.

The role requires constant communication with our customers, hauliers, sales managers and other internal stakeholders in order to find the best solution for unexpected but everyday situations. This is a challenging and demanding job, which gives you opportunity to grow in both areas – Customer service and Logistics.

The choice is yours, we are happy to receive your application!

 

What Borealis offers to you:

  • Work-life balance, weekly one day working from home opportunity after the on-boarding period (usually 6 months)
  • Competitive compensation package, including bonus and cafeteria
  • Excellent job location and office environment: state-of-the-art office at Corvin-negyed, next to the shopping centre
  • Opportunities to advance within the company across all Borealis locations and roles
  • Challenging role: complex range of tasks covering end-to-end process
  • Diverse, international team of 70+ employees in our Budapest office allows us to work in a friendly and human-scale environment with all the advantages of a company with international background  

 

What is required from you:

  • Business / Commerce degree
  • Close to native level of French and strong knowledge of English language
  • German or other European languages are very much appreciated
  • At least 2 years of relevant commercial, logistics or customer service experience
  • Strong SAP knowledge appreciated
  • Excellent communication skills
  • Team spirit and solution oriented mind-set
  • Ability to prioritize work independently

 

Required language levels:

  • French – close native AND
  • English – higher advanced/fit for negotiation
  • German or other European languages are very much appreciated

 

Office location:

Budapest, Corvin-negyed

Apply now