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Want to be part of the team? Borealis is committed to making new discoveries – and that includes finding pioneering members to join our team.

Summer trainees, Customer Services

  • Location: Finland, Porvoo
  • Type: Määräaikainen
  • Application Deadline: 25/02/2018
  • Hours: Kokopäiväinen

Apply now

The Customer Service Centre makes sure that the customer orders are processed in an efficient and correct way.

The main focus is to increase value to our customers and to Borealis.


Your main task will be to support the Customer Service Representatives (CSR’s) and assist with the following tasks:

  • Customer order registration and processing
  • Transport booking and loading and following up changes
  • Invoicing
  • Monitoring operative plans and order status
  • Initiating claim and follow-up
  • Solving availability issues
  • Following up pricing
  • Following up payment and checking credit limits
  • Maintaining customer master
  • Issuing necessary export documents

We expect from you:

  • Ongoing studies at business / commercial high school
  • 18 years of age
  • Preferable some relevant commercial, logistics or business administration experience
  • Excellent knowledge of spoken and written English, Finnish and Swedish in addition Russian is of advantage
  • Experience in handling ERP systems, preferably SAP is an asset
  • Excellent communication skills; written reporting, basic negotiation and customer contacts by telephone 

We offer you:

  • Free bus transfer to work from different parts of Helsinki metropolitan and Porvoo area
  • Smooth and comprehensive on-boarding.
  • Great opportunity to learn and develop your knowledge
  • Helpful colleagues and flexible working environment


Selected persons are required to pass a health check including a drug test before start of the employment.

Please apply for the position as soon as possible, however latest on 18th of February through our website.

Apply now


+358 9 3949 3907
Marianne Rask-Haakana