Quality
Keeping in line with industry-accepted standards
Borealis strives to consistently exceed customer expectations and requirements by serving customers and markets with high-quality plastic and base chemical solutions, and offering reliable services in accordance with the group’s strategy and values.
Prevent to Protect
Health, Safety, Environment & Quality Policy
Borealis Top Management commits to establish, implement and continuously improve its processes with a preventive and risk management approach, aiming to protect our Company, our People & our Planet, guided by our commitment to Zero Harm. We are committed to be world class leaders in HSEQ.
Our Integrated Management System HSEQ is built on Responsible Care® principles, relevant Standards in the industry and our Code of Conduct – it is designed to comply with regulatory requirements whilst continuously upholding our Stakeholder´s and Customer expectations.
Leadership & Accountability
We expect our employees, partners, and contractors to adhere to this policy. We care for each other, hold ourselves accountable for our systems, products, services, and actions, always guided by compliance.
We expect our leaders to commit to our “Prevent to Protect Policy”, leading by example in embedding HSEQ in their daily actions.
Engagement with Stakeholders & Business Partners
We engage with multiple Stakeholders (suppliers, consumers, local communities, etc) to understand and address their concerns and expectations, providing transparent performance and product safety information to foster trust and dialogue.
We actively collaborate with our business partners to ensure and promote safe chemicals management throughout the product lifecycle.
Health, Safety & Environmental Protection
We commit to eliminate hazards, establishing preventive measures aiming to continuously reduce associated occupational health and safety related risks, protecting our Employees & Contractors.
Risk Management is our ally to define and implement processes and systems to safeguard our assets, with special focusing on prevention of major incidents. By recognizing the potential impacts of all our activities, we define and implement preventive measures protecting the Environment against Pollution.
Quality is our Policy, Customer is our Focus
We commit to Quality and expect every employee to embrace our quality principles, as it is a shared responsibility.
We commit to meet applicable requirements & customers’ expectations efficiently through skilled and competent people, striving to enhance customer satisfaction as one of our primary goals. Our people embody curiosity, the right attitude and behaviors, all of which promote our zero nonconformity and zero defects mindset.
Product Stewardship
We commit to maintain high Product Stewardship standards to ensure our products are safe on every stage of their lifecycle – from development to disposal or recycling.
Our precautionary approach enables us to find safer,sustainable chemical solutions for our customers. We support plastic circularity by ensuring the safe use of recycled materials.
Sustainability & Resources Efficiency
We commit to sustainable development by reducing emissions, optimizing resource use, and improving waste management. With a focus on energy performance and climate action, we use data-driven strategies to enhance operations and supply chains, driving the shift to a circular economy.
Aligned with our Zero Harm approach, we create lasting solutions to meet evolving expectations from our stakeholders.
The Borealis Management System
Borealis’ governance processes are communicated through the framework of the Borealis Management System (BMS). An integral part of the company's overall business and operational management, the BMS provides clear and standardized frameworks and guidelines for all day-to-day operational activities and decision-making processes.
The BMS ensures that industry standards are met and that the company continuously improves via conducting internal audits and coordinating third-party certification audits relating to management systems. To drive customer satisfaction, Borealis offers practical support to its customers for audits and complaint handling together with its business partners across all areas and production sites.
Borealis promotes quality awareness throughout the organization by addressing systematic issues using the relevant quality management processes (e.g., the Management Review) and also drives increased quality-oriented competence by offering integrated qualifications and training, and by sharing lessons learned and best practices.
